Archive for the ‘Customer Support Management’ Category


A PHP chat script with unlimited users, rooms, and messages, IRC style commands and full message formatting.

Simple Invoices

Simple Invoices is a free, open source, web based invoicing system that you can install on your hosting account with us. Easily track your finances, send invoices as PDF’s and hundreds of other great features


phpFreeChat is a free, simple to install, fast, customizable and multi languages chat that uses a simple filesystem for message and nickname storage. It supports multi-rooms, private messages, moderation, customized themes based on CSS and plugins systems that allows you to write your own storage routines, and you own chat commands !


osTicket is a widely used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.

Help Center Live

Help Center Live is an open source, community driven live chat & support system. You can provide live support on your website easily, the same as large companies do with little work. Using Help Center Live, you can provide a real-time, live support or sales person experience.

Crafty Syntax Live Help

Crafty Syntax Live Help is an open source live support solution that helps customer support with live help functionality. Crafty Syntax includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used. Some of the other features include: creation of your own questions, auto inviting visitors, referrer tracking, page tracking, sound alert, push urls, quick responses, etc.